Jump to start of content

Frequently Asked Questions

We are proud of our clean, well maintained, and secure facilities which are always located on major highways in convenient, highly visible retail shopping areas. Our goal is, and always has been, to give our customers the very best in service, convenience, professionalism and quality storage available in the market today. We pride ourselves on being the best and the nicest in town!  Our goal is to constantly improve our business so we can improve your storage experience!

Does anyone else have access to my unit?

What kind of security do you provide?

What are climate controlled units?

At what temperature do you maintain the climate controlled units?

I have nice things to store, but I am very cost conscious. Is there a unit type that would work for me?

Do you have locks and moving supplies available?

What type of payments do you accept?

Do I get a discount if I commit to a longer stay?

 

Does anyone else have access to my unit?

NO! You store it! You lock it! You keep the key! We are proud to offer the highest security on our properties available in the industry today. Many of our locations use Cylinder Locks that avoid nearly all of the dangers associated with standard pad and disc locks.

(return to top of page)

What kind of security do you provide?

Our Computerized Gate Access System only allows only authorized people in the secured areas of the property. All of our locations are completely fenced, fully lit and most have video surveillance cameras.

(return to top of page)

What are climate controlled units?

This allows your items to be stored as if they were still inside your home or office. All of our interior units provide a much higher quality of storage than your shed or attic might. Using Climate Control is almost like leaving your items in your living room!

(return to top of page)

At what temperature do you maintain the climate controlled units?

60-80 Degrees is the standard temperature range**

(return to top of page)

I have nice things to store, but I am very cost conscious. Is there a unit type that would work for me?

We have just the spaces for you! We offer Interior Standard Units with most of benefits of Climate Control but at a much lower rate. All interior units are behind exterior, insulated walls with weather sealed, recessed doors that help to prevent the rapid temperature changes that can damage furniture and other stored items. Also, having the sealed structure with insulated walls prevents most of the bugs, dirt and debris that often gather inside many storage units. Ask about Interior Standard Units when you call in today!

(return to top of page)

Do you have locks and moving supplies available?

Yes! Our prices even beat the big box stores in most areas! See our Online Sales area now for our unbeatable prices and unmatched selection!

You can make your order right now and pick it up in the store whenever you need it! You can even have your items shipped to you, where ever you’re going!

(return to top of page)

What type of payments do you accept?

We accept all forms of payment, including cash, checks, Mastercard®, Visa®, Discover®, or American Express® and we can even bill your credit or debit card automatically each month, if you wish. Most locations even accept online payments and eChecks.

(return to top of page)

Do I get a discount if I commit to a longer stay?

Talk to your Store about our Long Term Discounts or see our list of Discount Options

(return to top of page)


  (** this standard range may vary greatly from day to day and is not a guaranteed figure that may relied upon. If you require guaranteed temperature ranges, please speak with the site manager. However, we do not offer these services and are not liable for any and all damages your goods may suffer.)